Returns & Exchanges

If you aren't completely satisfied with your purchase, we offer a 30-day return policy for all unused items in their original packaging.

Return Process

  • 1.
    Initiate Request

    Visit our online return portal with your order number and zip code to generate a return authorization.

  • 2.
    Pack Your Item

    Securely place the umbrella in its original box or a similar protective mailing tube to prevent damage during transit.

  • 3.
    Attach Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of the package.

  • 4.
    Receive Refund

    Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.