Returns & Exchanges
If you aren't completely satisfied with your purchase, we offer a 30-day return policy for all unused items in their original packaging.
Return Process
- 1.Initiate Request
Visit our online return portal with your order number and zip code to generate a return authorization.
- 2.Pack Your Item
Securely place the umbrella in its original box or a similar protective mailing tube to prevent damage during transit.
- 3.Attach Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of the package.
- 4.Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-7 business days.